Delivery Information
We deliver your orders from Ukraine to Europe Union countries using Nova Poshta Global — a reliable international shipping service in partnership with local postal and courier companies.
Where We Ship
We currently ship to most European countries:
- Austria
- Belgium
- Bulgaria
- Croatia
- Czech Republic
- Estonia
- France
- Germany
- Greece
- Hungary
- Italy
- Latvia
- Lithuania
- Moldova
- Netherlands
- Poland
- Romania
- Slovakia
- Spain
- Turkey
- Ukraine
- United Kingdom.
If you are unsure whether we deliver to your country, feel free to contact us before placing an order.
IMPORTANT: no shipping to PO boxes or military addresses.
Processing Time
Orders are processed and dispatched within 1-3 business days after payment is confirmed.
Shipping & Delivery Time
All parcels are shipped via Nova Poshta Global. Estimated delivery times:
- 5–12 business days (depending on your location and local customs)
IMPORTANT: Delivery times may vary during holidays or due to customs processing.
Shipping Cost
Shipping cost is automatically calculated at checkout based on the destination and parcel weight.
We offer free shipping on orders over €XXX.
Tracking
You will receive a tracking number by email as soon as your parcel is shipped.
All shipments are trackable throughout the entire route.
Customs, VAT & Import Duties
Please be aware that orders shipped outside of Ukraine may be subject to import taxes, VAT, or customs duties in your country. These fees are not included in the product price or shipping cost and must be paid by the recipient.
We recommend checking your local customs regulations if you’re unsure.
Packaging & Insurance
All items are securely packed to ensure safe international delivery.
Insurance is available upon request — contact us if you’d like to add it to your order.